Terms and conditions
Service Policy
You can check the maintenance policy of each product, the three guarantees and the repair and takeMachine considerations, etc.

If there is any inconsistency or omission with the national policy below, the national policy shall prevail.

Due to the performance failure of the product itself (see the “Mobile Phone Product Performance Fault Table” specified by the state), you can enjoy the following three packages according to the three-package rule with valid invoice and valid three-package certificate:

Within 7 days:

Within 7 days from the date of sale, the mobile phone host has a performance failure listed in the National Mobile Phone Product Performance Failure Table, and consumers can choose to return, exchange or repair.

Within 1 month:

From the 8th to the 30th day from the date of sale, the mobile phone host has a performance failure listed in the "Mobile Phone Product Performance Failure Table" specified by the state, and the consumer can choose to exchange or repair.

Within a year:

The three-package of the mobile phone host is valid for one year, and your mobile phone host has performance failures and can enjoy warranty service.

Service Description:

(1) During the validity period of the three guarantees, the user must issue the purchase invoice and the valid three-package certificate to enjoy the right of replacement and return; if the valid invoice and the three-package certificate are lost, and the valid invoice cannot be provided and three For the copy of the voucher, your mobile phone host can enjoy the free warranty within one year from the start date of the warranty period on the 90th day after the date of manufacture.

(2) During the validity period of the three-package, the mobile phone accessories such as batteries, chargers, mobile terminal cards, data interface cards, and external wired headsets have performance failures listed in the National Mobile Phone Product Performance Failure Table. Enjoy the free replacement of accessories of the same model and the same specifications. The replacement period of the charger, mobile terminal card and data interface card is one year; the battery pack replacement period is half a year; the external wired headset package is replaced by three months.

(3) The company does not assume responsibility for the other three components of the product (such as: quick start guide, warranty card, etc.).